The Golden Arrow

Reviews about The Golden Arrow

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  A Google User Review added: 2018.10.08

  ★ ☆ ☆ ☆ ☆
  DO NOT EAT HERE
  This place is a disgrace, i took my elderly grandmother here and not only were the staff rude to us they messed up our order beyond belief. At 1st they grunted at us to sit down before we order, then the rude, blunt blonde waitress with the exaggerated eye liner told us that there wasn’t much cheese on this specific dish as i didn’t want it. When it arrived it was swimming in it and I was unable to remove it. When I turned over my lasagne it was heated that many times that the mince was unrecognisable, it was like sawdust. When I mentioned it to the waitress she started to argue with me that it was meant to look like this. My sister tried to explain that the sauce should be at least a little runny and not like jelly and she snapped at her and said “I know how to make it obviously”. With that I refused to eat it. After this my grandmothers water or tea never arrived as well as any of our drinks. When I went to the till to pay the older blonde waitress added our bill up on the calculator twice and managed to over charge each time. I had to break it down for her to explain why she was over charging me. When I gave her the money she didn’t even say thank you. I asked her if the change was correct the second time and she blanked me. If you know what is good for you. I strongly suggest that you never eat here or challenge their cooking and counting skills as it is clearly a soft spot.

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